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Why Your Real Estate Agent Really Matters

Written by Nathaniel Birdsong, Realty One Managing Partner and Broker


 I bought a house in January of 2007. Terrible timing. Like many people who purchased a home that year, I was upside down before I even got settled. It was my first home purchase, and I hated it. I didn’t blame my real estate agent at the time. Not really. She had no idea the market was going to crash that badly but I like to think she had some idea the great market couldn’t last forever.

I decided what really upset me was my own personal lack of knowledge when it came to home ownership. I felt completely unprepared to make a decision that big. Why wasn’t there anyone to tell me the real story about how owning a home worked? Why didn’t anyone layout the possible downside of the particular home I had chosen? Why did I feel like the whole process was a bunch of people just selling me to keep me moving forward so they could get paid?

It was in the wake of that entire situation that I decided to get into real estate for myself. I’ve always been good at sales and I like working with something that matters to everyone (their home). My plan was to turn my personal mission to never make a financial mistake like that again into a new career for myself.

I remember my first day of real estate school. My instructor was introducing the class to some basic concepts about being an agent. He called on one of the students in the front row and asked her name. For the purpose of this article, I’ll just call her Jill. He then proceeded to grab a piece of paper, write his address on it, and write the phrase: “I hereby give my home located at this address to Jill.” He then signed the piece of paper and gave it to her.

“Now” he said, “I just gave this piece of paper to Jill. Who owns my house?”

Everyone in the class, including me, thought this must have been a trick question. This was that cliché teacher trick of trying to get the class to yell out, in unison, the wrong answer on the first day. We all remained quiet.

“Jill owns my house,” my instructor said. “In the state of North Carolina, a general warranty deed can be as simple as a single page and it doesn’t even require the signature of the buyer. In the State of North Carolina, Jill now owns my house.”

And it’s true. It CAN be that simple to transfer property.

“But,” he said, “now there are some questions. Do I have the right to give her this home? Have I sold it to someone else as well? Have I had the roof replaced, but not paid the company that did the work? Is there a buried oil tank that is leaking into the ground? Have I separately sold the mineral rights? Do I owe back taxes?”

He continued to ask questions and we quickly realized the point.

He concluded with this thought: “Buying or selling real estate can be easy. Protecting the people who buy or sell real estate is hard, and that’s why great agents exist.”

Mind = Blown.

Suddenly it clicked for me. I had the idea of why I wanted to get into real estate. My instructor knew how to put that idea into words. Really what I wanted was to be that person who was missing from my home purchase so many years earlier. I wanted to help people buy and sell homes, of course, but I also wanted to provide education! I wanted to teach people all the things to look out for and empower people to make great decisions for themselves. I wanted to protect the people who were trying to buy and/or sell their homes.

That has been my personal mission since I got my license. Sometimes, helping a client is easy. They already know what they are doing they just need help getting the results. Great- get the sale done. But I actually prefer people who discover they need a little more of the education. I love it when I see something click for my clients and they realize they now understand something about home ownership they didn’t even know was important.

That is my driving force in working hard for my clients. The other agents who work with me at Realty One are all similar. We believe our relationship doesn’t end when your contract closes.

That is why we take a more personal investment in each and every one of our clients. We aren’t just selling a house, buying a house. We are helping people buy and sell homes. Our clients are making some of the biggest decisions of their lives. They need more than just some agent looking for the next big commission. They need a team of people invested in helping them make the right investment for the future of their family, and then the talent to get the results they need. That is what we strive for here at Realty One.

And for me… it’s personal.

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Welcome to the New Realty One Website!

Welcome to the new Realty One website.

Written by Nathaniel Birdsong, Managing Partner


Hello and welcome to the new website for Realty One! We have been working towards an upgraded web experience for our friends and clients for a long time and are excited it’s finally here.

I realize some of you reading this might not be familiar with who we are. I’m trying to think of what I can tell you that isn’t contained in the pages of this site. Mostly I just want you to know that Realty One is more than just a business. This site is more than just a list of agents ready and able to help you buy, sell, or invest. We are people who care very much about the community around us. We care very much about our clients and our responsibility when we are entrusted with one of the biggest financial decisions some people will ever make. We are a locally owned and operated business with deep roots all over the Triad. We aren’t a franchise. We aren’t a large corporation. We are passionate hard-working agents who are making a name for ourselves in the community that we grew up in.

Enough about us, though (for now).

Let me give you a few tidbits about this site you can explore:

  • We have a robust search function that is tied directly into our MLS. That means you will get constantly updated results when you want to know whats available on the market. You can then use our Organizer function (located at the top of the page) to save favorites and track the homes you are interested in!
  • Our community pages will give you a closer look at the cities and towns around you or an idea of where you might be moving if you are coming from out of town. The Triad always welcomes new citizens and any of our agents would be happy to give you a tour beyond the overview you can find here. Our community pages will also give you an up to date overview of how the market is performing in each area. Contact any one of our agents for a detailed review of your own neighborhood.
  • We have downloadable content available on several pages that will give you checklists to help through the buying or selling process, information on our 3D tour system, and a list of the vendors and service professionals we recommend the most.
  • Click on the “Our Team” link to see the smiling faces of everyone at Realty One who are ready and able to make your next move a reality. We are here to help throughout the entire process. You can pick one of our agents to work with as early as you like (even if you’re just in the thinking-about-it stages). We are happy to answer any of your questions and help guide you from the beginning all the way to the end and beyond. We never stop being your agents once you decide to work with us!

Take some time to explore our site and learn more about us. Head over to our Facebook community and give us a ‘like’. Watch what some of our agents have to say and see some of our listings on Youtube. Get quick updates from us on Twitter. Read through our many testimonials from clients. Spend some time with Realty One and find out just how much of a difference the RIGHT AGENT will make on your next move.

Welcome to Realty One!